Class 8810
Code 8810 is applied to clerical office employees provided they are not otherwise classified in the MA Manual. Code 8810 is subject to the Standard Exceptions rule, Rule IV-B-2.
Code 8810 is applied to clerical office employees and clerical employees who engage in telecommuting activities provided these employees are not otherwise classified in the MA Manual.
Code 8810 employees are common to so many businesses that they are considered to be Standard Exceptions unless they are specifically included within the phraseology of a basic classification. The duties of a clerical office employee include creation or maintenance of financial or other employer records, handling correspondence, computer composition, technical drafting, and telephone duties, including sales by phone. The clerical office classification continues to apply to a qualified clerical office employee who performs a duty outside of a qualified clerical office area when that duty does not involve direct supervision or physical labor and is directly related to that employee’s duties in the office. These duties do not exclude depositing funds at the bank, purchasing office supplies, and pickup or delivery of mail, provided they are incidental and directly related to that employee’s duties in the office. However, for purposes of this rule, the definition of clerical duties excludes outside sales or outside representatives; any work exposed to the operative hazards of the business; and any work, such as a stock or tally clerk, which is necessary, incidental or related to any operations of the business other than a clerical office.
A clerical office is a work area separated and distinguishable from all other work areas and hazards of the employer by floors, walls, partitions, counters, or other physical barriers.
A clerical office excludes work or service areas and areas where inventory is located, products are displayed for sale, or to which the purchaser customarily brings the product from another area for payment.
If the principal business of an insured is a clerical operation, the operations of all employees not included in the definition of clerical shall be assigned to the separate basic classification that most closely describes their work.
Certain Internet service providers may also have their principal business described by a clerical classification. Under these circumstances, these Internet service providers are classified in the same manner as described above. These risks usually offer electronic mail services and access to World Wide Web sites, Internet chat rooms, and Internet news groups.
Other employments or operations assigned by analogy to Code 8810 include telephone answering services; designers, proofreaders, and editors of newspaper publishers or magazine printers; employees performing computerized photographic composition or automated platemaking, which is used in the graphic arts industry as well as specialists engaged in such operations; clubs employing only clerical employees; horse and dog racetrack pari-mutuel clerks and cashiers; bus terminal ticket sellers; airline or helicopter ticket sellers and information clerks away from airport or heliport locations; and employees of highway toll roads confined to keeping books and records.
Code 8810 is applicable to traveling auditing, accounting, or other type clerical employees of business concerns such as manufacturers, chain stores, restaurants, hotels, gasoline stations, etc., who perform clerical duties at their temporary location. These traveling clerical employees, sometimes referred to as “internal auditors,” may travel to various branches and remain at these branches for a period of several days or weeks, auditing or monitoring procedures at these locations. These employees are not included within the scope of Code 8803—Accountants—Traveling and are assigned to Code 8810. These employees are not classified to Code 8803 since their employers are not in the business of providing auditing or accounting services for others.
In instances where clerical or drafting employees perform any other duties, that total payroll of such employees would be assigned to the highest rated classification representing any part of their work. See MA Manual Rule IV-E-2.
As evidenced by this classification’s cross-reference phraseology, professional employees of public libraries or museums operated by any municipality, i.e., village, town, county, city, or state, are assigned by analogy to Code 8810. In addition to clerical employees of public libraries, this classification includes library professionals such as administrators, librarians and their assistants, and page persons. In instances where employees of public libraries operate mobile library units, the drivers are assigned to Code 7380. Librarians who travel in their private automobiles from their homes to mobile library locations where they perform their normal duties are properly assigned to Code 8810 since these duties are the same as those performed at central or branch public libraries. In addition to clerical employees of public museums, this classification includes museum professionals such as administrators, curators and their assistants, librarians, tour directors, and lecturers, who may at times conduct classes for public education. Museum professionals who prepare various types of exhibits and restore art works are additionally assigned to Code 8810.
It should be noted that even though the above references refer to public libraries and museums, private libraries and museums are classified by analogy in a manner similar to public libraries and museums. Refer to Code 9101 for the classification of all other than professional or clerical employees of libraries and museums.
Refer to MA Manual procedures for classifications of banks to determine how support personnel such as guards and couriers employed by check cashing operations assigned to Code 8810 are classified.
Class 8810
Subject to the Standard Exception manual rule.
This classification applies where the ticket sellers are physically separated and perform no other duties. This classification shall not apply to employees handling baggage.